Appointment Structure
Patients require an appointment to see a doctor. We have emergency appointments available within our appointment schedule to accommodate urgent medical issues which have been triaged with a doctor or Nurse.

Appointments can be made with a GP of your choice depending on availability by:
  • Calling the practice on (07) 3343 9966
  • Booking online via our website; or
  • Downloading the Hotdoc app. Google or Apple
For walk ins, we can accommodate if there are available appointments.

Consultation Types
  • Standard: 10 mins (1 issue)
  • Long: 20 mins (2 issues)
  • Prolonged: 40 mins (2-3 issues)
  • Telephone: 10 mins (existing patients only)

Calls & Electronic Communication
Phone calls are answered by reception staff. It is necessary to make an appointment to see a doctor or to get results. SMS reminders are available if you choose:

  • Scheduled appointments
  • Clinical reminders, e.g. Skin checks cervical screening, care plans.
  • Preventative Health Reminders, e.g. Flu Season, Health Awareness campaigns.


For telehealth, email may be used to send or receive your health information.

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