Appointment Structure
Patients require an appointment to see a doctor. We have emergency appointments available within our appointment schedule to accommodate urgent medical issues which have been triaged with a doctor or Nurse.
Appointments can be made with a GP of your choice depending on availability by:
- Calling the practice on (07) 3343 9966
- Booking online via our website; or
- Downloading the Hotdoc app. Google or Apple
For walk ins, we can accommodate if there are available appointments.
Consultation Types
- Standard: 10 mins (1 issue)
- Long: 20 mins (2 issues)
- Prolonged: 40 mins (2-3 issues)
- Telephone: 10 mins (existing patients only)
Calls & Electronic Communication
Phone calls are answered by reception staff. It is necessary to make an appointment to see a doctor or to get results. SMS reminders are available if you choose:
- Scheduled appointments
- Clinical reminders, e.g. Skin checks cervical screening, care plans.
- Preventative Health Reminders, e.g. Flu Season, Health Awareness campaigns.
For telehealth, email may be used to send or receive your health information.